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Forum Discussion
joejoeinc
Jun 11, 2019Apprentice
R7000P drops WIFI connections frequently
I'm finding that the r7000P frequeently drops client wifi connections. I have two PIxel 2XL's that frequently get booted off the 5GHz wifi whenever you put any demand on the router. The symptoms are...
- Jun 23, 2019
After many hours of troubleshooting, I've found that disabling the MU-MIMO function on the R7000P gives my devices a stable connection.
Advanced > Advanced Setup > Wireless Setting > [Disable MU-MIMO]. Apply.
I have been able to transfer several large files from a wifi device to a wired device without constant dropouts/disconnections at the expense of actually being able to use the MU-MIMO functions of the router.
There are either issues in the way Netgear has implemented MU-MIMO or an incompatibility issue with some other wifi devices on the network. Since I replaced the r7000P with a new one I suspect it's an issue in the Netgear router not my devices (I can't confirm this though as I don't have a different make/model MU-MIMO router to test).
Since MIMO is one of the main selling point for this router this also raises a few new questions.
Ramzkee
Jun 01, 2020Initiate
Hello joejoeinc,
Thanks for sharing your experiance!
I purchased this router 2 days back. I have started facing this issue from the day 1.
Then when I searched in this community and happened to see your post.
I could recreate this problem, when I connect my external hard disk and browse few files. Later after few mins, all my devices connected to this router fails to connect to the internet, but the LEDs of 2.4 and 5G stays lit without blinking, which means there is no packet transmission between any devices.
Still I haven't tried disabling the MU-MIMO option. Thats the buying point for this router.
I was very exited when I bought this router, now feeling very disappointed. Also upset that netgear doesn't came forward in sovling this issue.
I will try disabling the MIMO option and try.
I am thinking of returning this router.
decker12
Jun 01, 2020Star
You should return it while it's still within the return window. I plugged in my old R6000 and haven't had a single issue for weeks now, but it's an older router and as you said, I bought the R7000P for specific features. Disabling MIMO didn't solve the problem for me anyway.
I also suggest switching brands. No reason to throw more money at Netgear when they won't fix the problem after all these years. I'm waiting for the Acer to come back in stock and I'll never look back at Netgear.