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R7000P drops WIFI connections frequently
I'm finding that the r7000P frequeently drops client wifi connections. I have two PIxel 2XL's that frequently get booted off the 5GHz wifi whenever you put any demand on the router. The symptoms are...
After many hours of troubleshooting, I've found that disabling the MU-MIMO function on the R7000P gives my devices a stable connection.
Advanced > Advanced Setup > Wireless Setting > [Disable MU-MIMO]. Apply.
I have been able to transfer several large files from a wifi device to a wired device without constant dropouts/disconnections at the expense of actually being able to use the MU-MIMO functions of the router.
There are either issues in the way Netgear has implemented MU-MIMO or an incompatibility issue with some other wifi devices on the network. Since I replaced the r7000P with a new one I suspect it's an issue in the Netgear router not my devices (I can't confirm this though as I don't have a different make/model MU-MIMO router to test).
Since MIMO is one of the main selling point for this router this also raises a few new questions.
Hello joejoeinc,
Thanks for sharing your experiance!
I purchased this router 2 days back. I have started facing this issue from the day 1.
Then when I searched in this community and happened to see your post.
I could recreate this problem, when I connect my external hard disk and browse few files. Later after few mins, all my devices connected to this router fails to connect to the internet, but the LEDs of 2.4 and 5G stays lit without blinking, which means there is no packet transmission between any devices.
Still I haven't tried disabling the MU-MIMO option. Thats the buying point for this router.
I was very exited when I bought this router, now feeling very disappointed. Also upset that netgear doesn't came forward in sovling this issue.
I will try disabling the MIMO option and try.
I am thinking of returning this router.
I tried the below,
1. Disabled the MU-MIMO
2. Connected USB Hard Drive and browsed few files.
After few mins, router freezes, All the LEDs in white no blinking.
Now, disconnected the external hard drive and restarted the router. Let me see if I see the issue again.
I dont think still keeping this router without
1. MU-MIMO
2. Use of External storage devices.
Sorry Netgear!
Considering that MIMO is selling point of this router and no one seems to be able to use it that's pretty poor form.
Can we tag anyone from netgear into here to have a look?Considering this post was made a year ago, I doubt they're going to take a look or make any fix for this. With my R7000P, I was running it fine for 6 months with MIMO and all the options turned on. Then out of the blue, the 5ghz radio started to regularly die. Almost always at night, after a full day of work, and about every 2 days.
No rhyme or reason, just shut off and stayed off until I rebooted the router or turned all the radios (both 5ghz and 2.4ghz) on and off.
People suspect it's heat related on the R7000P and I tend to agree. Dunno why it only effects the 5ghz radio tho. Must be that it gets hot enough to scramble something inside of it that stays scrambled until a reboot. There's nothing I can do to fix it - I'm not going to start unsoldering chips inside this thing, and Netgear doesn't seem to care because they just RMA them. But the core problem remains, and IMO it's just a matter of time before everyone's R7000P starts doing this.
This has been enough of a disruption during the shelter in place and my family doing everything from home that I won't give Netgear any more money. I had a spare R6000N which I'm using right now but that's only because the Acer I'm looking at is out of stock.
I don't know how long it's been since my last post, I think a few weeks/months.
Just wanted to report that after disabling all the options that made this router expensive (effectively turning it, into a cheaper machine), connection stability has improved considerably. There is a nagging issue, which did not happen with my previous router, where one of my laptops keeps dropping out of the wifi several times while in use. These drop outs are maybe 10-20 seconds in duration, and it eventually it reconnects on its own. It could be a laptop issue which has suddenly appeared after upgrading router, but given all the issues I've experienced with all my devices, I take it that the router is also at fault.
So I can finally say that I'm not angry at this crap, but not happy either. Lesson learnt, rather than googling for reviews on a router, read the threads on the problems.
Ramzkee wrote:I tried the below,
1. Disabled the MU-MIMO
2. Connected USB Hard Drive and browsed few files.
After few mins, router freezes, All the LEDs in white no blinking.
Now, disconnected the external hard drive and restarted the router. Let me see if I see the issue again.
I dont think still keeping this router without
1. MU-MIMO
2. Use of External storage devices.
Sorry Netgear!
Save yourself the grief, return it!