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R7000P goes offline every couple of days
Since a couple of weeks I end up in the situation that all clients are connected to the WiFi or wired network but can’t connect to the internet. The routerlogin.net configuration site shows no proble...
Easiest to start with this:
Make a back up (.cfg) and save to your desktop. Then reset the device. If the .44 FW is stable, there is no need to downgrade.
I am experiencing the same exact situation. We'd put in the password to connect our devices and it would say "can't connect to network" on my laptop and on our phones or other devices it says "invalid password" even though the password is correct. This is getting extremely old and time consuming. Of course it is out of warranty and I can't get anyone to help me with it. I don't understand what the "fix" is. They want us to reset to factory defaults and then reload the update? How do you do that?
Until now the factory reset seems to be a good solution. The router hasn't lost its internet connection since then.
If you want to do the same:
1. Go to routerlogin.net
2. In the menu go to 'Advanced' > 'Management' > 'Back-up settings' (the exact words may be a bit different. My interface is in Dutch and I've translated the words)
3. Click 'make backup' (a little above the middle of the screen) and save the file to a known location. Now you should have a copy of all your settings. I say 'should' on purpose because this is exactly what I did but the file appeared to be invalid when I tried to restore it afterwards ... Maybe it's a good idea to try to restore the exact same settings from the file you just created before taking step 4.
4. On the same screen a bit lower it says 'restore factory settings' and a button 'erase'. Click on that one to restore the factory settings.
Some warnings though:
- Make sure you know how to connect to your router after the reset. Normally routerlogin.net will be accessible if your on the same physical network. Another option is to physically connect to the router
- All of the settings will be lost so you won't be able to connect to the internet before the router has been configured again or the backup has been succesfully restored. It's nice to have a backup connection to the internet using 4G via your cell phone in case you need to access any additional support