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Forum Discussion
R7000P has no internet and dropping on 5G
My internet is very slow after updating the latest firmware 1.3.2.134.
while i was using firmware 1.3.2.124 on 01/29/2021, i suddenly lost the internet. so i went ahead to update the firmware to 1.3.2.134. i have tested with Spectrum and done a dirrect connection from Specturm modem to my computers. it works fine and perform really well. Any thoughts?
Besides, i my 5G connection always dropping since the day i bought it from May of 2020. When i updated to the lastest firmware, it looks well the first 30 minutes. then, it will start dropping. Any thoughts?
much apprecaiate!
1 Reply
some of the R7000P's had issues with armor.
What you can try first? is a full fadtory reset and clean install. Sometimes during the upgrade from non-armor to armor firwmare, old settings caused issues. (and if it was new, the firmware was probably prior to armor and it upgraded after install).
If that doesn't help. Try installing version 1.3.0.20 of the firmware. do it over a ethernet connection, then do a factory reset, and clean isntall (not from backup). Disable auto-updates afterwards and try it for a period.
