NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sushieatingsam
Nov 14, 2022Follower
R7000P Nighthawk Forgot password and answers to security questions - how to recover
I tried resetting my R7000P modem and when I log into to routerlogin.net and enter the serial number, it keeps asking me for answers to the security questions and I type them them, but doesnt seem to accept the answers. How do I reset it? I have gone and tried to press the reset button and hold it down for 10 seconds and let it reboot. I dont know what the issue is or how to get it back to factory settings. Any suggestions?
1 Reply
- michaelkenwardGuru - Experienced User
sushieatingsam wrote:
How do I reset it? I have gone and tried to press the reset button and hold it down for 10 seconds and let it reboot.
Try a bit longer.
If that fails, tell us a bit more about your network. The modem that connects you to the Internet, for example. Maybe that is getting in the way.
This may help:
How do I install my NETGEAR router using the router web interface? | Answer | NETGEAR Support