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Forum Discussion
R7000p not connected
My router is having connectivity issues. On my laptop and my phone I can see and choose the option to connect and all devices do connect. But when I try to pull up any page it says that I have no sour...
Dmonyar wrote:
My router is having connectivity issues. On my laptop and my phone I can see and choose the option to connect and all devices do connect.
This is wifi? What about wired?
But when I try to pull up any page it says that I have no source or the server is not able to be connected to.
Pull up pages how? A browser on a PC? Which browser? What PC?
What messages do you see. The exact words could help.
Even on the Nighthawk app I cannot connect to the router
Which Nighthawk app? Android? iOS?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
.... or should I try to do a factory reset.
Always worth trying when everything else has failed.