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R7000P will not retain most configuration changes
I have a new R7000P which is newly set up and working. My existing network is in the subnet 192.168.8.0/24 and I have configured the router to have an IP address of 192.168.8.1 However, when I tr...
I finally resolved the problem.
I tried to change the LAN address of the Nighthawk R7000P from the address 192.168.8.1 to the default 192.168.1.1 (Advanced > Setup > LAN Setup) - but this setting change again would not be saved. I tried to change the Internet settings (Advanced > Setup > Internet Setup) to use the ISP provided DNS settings, and then I got the strange error "MAC address invalid format" - even though I was not changing the MAC address of the router, the MAC address was valid and in the correct format - a very strange error when trying to change the DNS settings to default/automatic.
So, I realised that something is really wrong - and I could not change the settings to fix it, so I had to do a factory reset.
After the factory reset, I again set the router's IP to be on my network (change to 192.168.8.1) and the same problem happened - could not change any settings after the IP was changed away from the default of 192.168.1.1
After a second factory reset of the R7000P, and completely re-addressing all my other equipment, including manual configuration of all my other devices that need to communicate with each other (which took around 5 hours), I have now moved everything to the 192.168.1.0/24 network and finally I am able to make configuration changes to the router, and it retains the settings!
Very strange - has anyone else had problems with changing to a network other than 192.168.1.x?
jollygreen wrote:
I have a new R7000P which is newly set up and working. My existing network is in the subnet 192.168.8.0/24 and I have configured the router to have an IP address of 192.168.8.1
Why? Are you running some sort of exotic network that requires you to diverge from the usual?
People may need to know more about what is going on at your end before they can understand the issues and where the solutions might lie. The standard answers and troubleshooting suggestions might not work on unconventional networks.
It might also help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.