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R7000P will not retain most configuration changes
I have a new R7000P which is newly set up and working. My existing network is in the subnet 192.168.8.0/24 and I have configured the router to have an IP address of 192.168.8.1 However, when I tr...
I finally resolved the problem.
I tried to change the LAN address of the Nighthawk R7000P from the address 192.168.8.1 to the default 192.168.1.1 (Advanced > Setup > LAN Setup) - but this setting change again would not be saved. I tried to change the Internet settings (Advanced > Setup > Internet Setup) to use the ISP provided DNS settings, and then I got the strange error "MAC address invalid format" - even though I was not changing the MAC address of the router, the MAC address was valid and in the correct format - a very strange error when trying to change the DNS settings to default/automatic.
So, I realised that something is really wrong - and I could not change the settings to fix it, so I had to do a factory reset.
After the factory reset, I again set the router's IP to be on my network (change to 192.168.8.1) and the same problem happened - could not change any settings after the IP was changed away from the default of 192.168.1.1
After a second factory reset of the R7000P, and completely re-addressing all my other equipment, including manual configuration of all my other devices that need to communicate with each other (which took around 5 hours), I have now moved everything to the 192.168.1.0/24 network and finally I am able to make configuration changes to the router, and it retains the settings!
Very strange - has anyone else had problems with changing to a network other than 192.168.1.x?
> The subnet range should be irrelevant to my problem. [...]
True.
> [...] Making a change to the third octet is most certainly NOT
> "exotic"! [...]
Some of the folks whom you'll meet here don't get out much.
As with most such misbehavior, a reasonable start would be a
settings reset and manual reconfiguration. You could try _not_ changing
the LAN subnet first, just to ensure that such a simple/harmless change
isn't beyond the capability of this thing.
> Are previous versions of the firmware more reliable and consistent?
Not having touched an R7900P, I know nothing, but I'd consider
running the experiment.
On the other hand...
> [...] I get the error message "The IP Address should be with the DHCP
> range" - even though the address is definitely within the DHCP range
> [...]
Possibly related (different hardware/firmware):
https://community.netgear.com/t5/x/x/m-p/1898797
If the thing really won't allow any address reservation, then it may
be too defective to be useful. I wouldn't trust/tolerate any gizmo
which wouldn't let me reserve a non-pool address (let alone none at
all).
> [...] my timezone [...]
I dimly recall another similar-sounding timezone complaint here. A
forum search might find it.
I finally resolved the problem.
I tried to change the LAN address of the Nighthawk R7000P from the address 192.168.8.1 to the default 192.168.1.1 (Advanced > Setup > LAN Setup) - but this setting change again would not be saved. I tried to change the Internet settings (Advanced > Setup > Internet Setup) to use the ISP provided DNS settings, and then I got the strange error "MAC address invalid format" - even though I was not changing the MAC address of the router, the MAC address was valid and in the correct format - a very strange error when trying to change the DNS settings to default/automatic.
So, I realised that something is really wrong - and I could not change the settings to fix it, so I had to do a factory reset.
After the factory reset, I again set the router's IP to be on my network (change to 192.168.8.1) and the same problem happened - could not change any settings after the IP was changed away from the default of 192.168.1.1
After a second factory reset of the R7000P, and completely re-addressing all my other equipment, including manual configuration of all my other devices that need to communicate with each other (which took around 5 hours), I have now moved everything to the 192.168.1.0/24 network and finally I am able to make configuration changes to the router, and it retains the settings!
Very strange - has anyone else had problems with changing to a network other than 192.168.1.x?
> [...] has anyone else had problems with changing to a network other
> than 192.168.1.x?I have a couple of friends with R7000 (_not_ R7000P) routers
(unknown, older-than-latest firmware). One uses "192.168.4.*", the
other uses "192.168.8.*". No problems.> [...] I have now moved everything to the 192.168.1.0/24 network [...]
That was the coward's way out, but it's nice (for you) that it
worked.