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Forum Discussion
R7000p
Not able to see any device connected
Model number is R7000p not sure of the firmware version am using .
What Firmware version is currently loaded? Can you log in to the routers web page with a web browser at 192.168.1.1 at all?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?