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Forum Discussion

ObiRichKanobi's avatar
Nov 23, 2024
Solved

R7400 Problem with Readyshare and new Win 11 laptop

I just purchased a new Win11 laptop and can't get it to connect to the drive I have plugged into my router so I can map a drive.  I have 3 other computers (2 Win11 and 1 Win10) that see it no problem...
  • ObiRichKanobi's avatar
    Nov 28, 2024

    It's finally working.  After probably 12 hours of doing Google  and MS KB searches I gave up and went to Microsoft support.  We did some preliminary stuff, and then I gave him control.  Watched him check and recheck things that I'd already done for an hour.  Finally, he said let's reset the network.  Did that through the control panel, and when things booted up, the router showed up via IP, and so did the shared folder.  Simply mapped it, and now all is good.  I want to say thanks for all the good suggestions here.