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Forum Discussion
Imieam
Dec 04, 2020Aspirant
R7450 devices do not recognize router
My ISP (Spectrum) equipment recognizes the new router but my devices do not. Also in Nighthawk app the set up does not recognize the QR code’s on back of the router. How do I get my wi-fi up and runni...
Imieam
Dec 04, 2020Aspirant
Modem supplied by Spectrum, & they confirm their connections see the Router as available. My laptop does not have Ethernet cord port so that is not an option.
plemans
Dec 04, 2020Guru - Experienced User
the label on the router should show the default ssid/password you can use for setup.
You can also try factory resetting it in case someone else already set it up.
Push and hold reset for 7-15 seconds while its powered on.
- ImieamDec 04, 2020AspirantIs this the login you are referring to? Router login.net User name: admin password: password
- plemansDec 04, 2020Guru - Experienced User
thats the default login if you hardwire into the device
- ImieamDec 04, 2020AspirantOne last thing I would like to ask. When Spectrum was checking the internet, their system was unable to detect the router until I switched out the new Ethernet cord (that came with the router) back to the old Ethernet cord that I used with the older router. Could it be that the modem and the router are incompatible and the modem needs to be a newer one? Thoughts?