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Forum Discussion
cwalk
Apr 08, 2022Aspirant
R7450 firm update no wifi now
Update started and now wifi won’t connect and power button flashes And don’t know how to fix it. Not good with tech stuff and router was bought last July
cwalk
Apr 09, 2022Aspirant
Thanks for info but if I have no internet I can’t get on my computer.
Can I use my iPhone? Sorry just not tech savvy.
Can I use my iPhone? Sorry just not tech savvy.
cwalk
Apr 10, 2022Aspirant
Tried this..still waiting to fix
- plemansApr 11, 2022Guru - Experienced User
It could be a hardware failure. You can contact support to start the rma process.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days. If its a hardware failure, then it shouldn't cost anything.- cwalkApr 11, 2022AspirantThank you. I did and even though it has a few months of warranty (not service) they tell me to purchase a service agreement and it costs way to much when it won’t accept a fix when it was their update that crashed it. This router is only 8 months old.
- cwalkApr 18, 2022AspirantThanks for info. Finally got some help and they determined it was a hardware problem and they were sending RMA and then the next day they went back on there return saying because I bought it through Amazon they couldn’t. It was brand new and even registered with Netgear. Will not be buying from netgear again. They don’t stand by their product!
Thanks for all the community’s help!