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Forum Discussion

justinl's avatar
justinl
Guide
Jul 08, 2017
Solved

R7500 - Unable to edit Dynamic DNS settings

I am experiencing the same issue reported by several others at the closed thread:   https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7500-Dynamic-DNS-Issue/m-p/1057157   After I enter my ...
dynamic dns
dyndns
Features
R7500
Troubleshooting
  • justinl's avatar
    justinl
    Jul 20, 2017

    Hi JamesGL,

     

    Yes, upgrading to V1.0.0.108 appears to have fixed this issue. I can now enter my DynDNS settings and, when I later navigate back to the Dynamic DNS panel in the NETGEAR Genie system, the page loads properly instead of remaining blank forever.

     

JamesGL's avatar
JamesGL
Master
Jul 12, 2017

Hi justinl,

 

Try to update the firmware and check if the same issue.

JamesGL's avatar
JamesGL
Master
Jul 17, 2017

Hi justinl,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

  • justinl's avatar
    justinl
    Guide
    Jul 20, 2017

    Hi JamesGL,

     

    Yes, upgrading to V1.0.0.108 appears to have fixed this issue. I can now enter my DynDNS settings and, when I later navigate back to the Dynamic DNS panel in the NETGEAR Genie system, the page loads properly instead of remaining blank forever.