R7500 doesn't find my IP cam

Hi,

since yesterday I'm using a Nighthawk R7500 and I can connect all my devices. Only one doesn't connected, a DB-Power IP cam. While connected by wire I have setup the cam using DHCP server and setup the SSID and Password and all other thinks needed for Wifi. But I get no connection to the router.

Does anyone knows what I can do to get it connected ?

Thanks

Harvey

Troubleshooting

harvey18656
Jul 30, 2015
I have found the problem. The 2,4 Ghz chanal was 12. I have changed it to a lower value (4) and now, the cam works.

7 Replies

TheEther
Guru
Jul 29, 2015
Double check that you entered the correct SSID, password and security protocol (i.e. WPA2, WPA, WEP) on your camera. Check the logs on the R7500 for any signs that the camera attempted to connect.
- harvey18656
  Aspirant
  Jul 29, 2015
  in the Cam setup I have searched for available networks and then I have selected my network and I have more than once checked the password and the security protocol. Everything is fine.
  For a short time, the connection LED on the Cam is on, but it allways turns off, what means, no connection. On the router I don't know how/where I can find logs :(
  - TheEther
    Guru
    Jul 29, 2015
    The logs are located at Advanced > Administration > Logs.

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R7500 doesn't find my IP cam