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Forum Discussion
harvey18656
Jul 29, 2015Aspirant
R7500 doesn't find my IP cam
Hi, since yesterday I'm using a Nighthawk R7500 and I can connect all my devices. Only one doesn't connected, a DB-Power IP cam. While connected by wire I have setup the cam using DHCP server and...
- Jul 30, 2015
I have found the problem. The 2,4 Ghz chanal was 12. I have changed it to a lower value (4) and now, the cam works.
TheEther
Jul 29, 2015Guru
Double check that you entered the correct SSID, password and security protocol (i.e. WPA2, WPA, WEP) on your camera. Check the logs on the R7500 for any signs that the camera attempted to connect.
- harvey18656Jul 29, 2015Aspirant
in the Cam setup I have searched for available networks and then I have selected my network and I have more than once checked the password and the security protocol. Everything is fine.
For a short time, the connection LED on the Cam is on, but it allways turns off, what means, no connection. On the router I don't know how/where I can find logs :(
- TheEtherJul 29, 2015Guru
The logs are located at Advanced > Administration > Logs.
- harvey18656Jul 30, 2015Aspirant
I have found the problem. The 2,4 Ghz chanal was 12. I have changed it to a lower value (4) and now, the cam works.