NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7500 doesn't find my IP cam
Hi, since yesterday I'm using a Nighthawk R7500 and I can connect all my devices. Only one doesn't connected, a DB-Power IP cam. While connected by wire I have setup the cam using DHCP server and...
I have found the problem. The 2,4 Ghz chanal was 12. I have changed it to a lower value (4) and now, the cam works.
in the Cam setup I have searched for available networks and then I have selected my network and I have more than once checked the password and the security protocol. Everything is fine.
For a short time, the connection LED on the Cam is on, but it allways turns off, what means, no connection. On the router I don't know how/where I can find logs :(
The logs are located at Advanced > Administration > Logs.
I have found the problem. The 2,4 Ghz chanal was 12. I have changed it to a lower value (4) and now, the cam works.
Are you located outside of North America? Channel 12 is not used in North America, so if you have a camera designed for a U.S.-only market, then that would explain why it wasn't working.
Yes, I'm living in Germany. I have tried some chanels, because chanal 4 is worst. The Cam is only working with a chanal <= 8.