NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7500 fails to boot after Firmware update from NetGear Genie
After upgrading the firmware with NetGenie, the router failed to come up again. It was no longer possible to connect locally to routerlogin.net. I then tried the reset button for 10 seconds but see n...
Fandrem, I may have good news for you. I found a link on the community website that explains why I failed to replace the firmware. In summary it is no good downloading the tftp2 client from the web as explained in the technote by Netgear. Instead, use the one that comes with Windows. After I did that, the firmware img file uploaded in a matter of seconds. This solved my problem. I am including the link to the post that instructed me about this. Please also mind the typo in the command line in the article. I am including the correct url and command line and wish you good luck.
tftp -i 192.168.1.1 put firmware-file-name
Experienced the same trouble today, as you describe. The router failed to restart after firmware update. No response in use of the reset button, just flashing power-led. :-(
The router (R7000, Nighthawk AC1900) worked excellent before my update attempt.
I guess this is a major problem with the latest update...............
Fandrem, I may have good news for you. I found a link on the community website that explains why I failed to replace the firmware. In summary it is no good downloading the tftp2 client from the web as explained in the technote by Netgear. Instead, use the one that comes with Windows. After I did that, the firmware img file uploaded in a matter of seconds. This solved my problem. I am including the link to the post that instructed me about this. Please also mind the typo in the command line in the article. I am including the correct url and command line and wish you good luck.
tftp -i 192.168.1.1 put firmware-file-name