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Forum Discussion

mahisamk's avatar
mahisamk
Initiate
Oct 04, 2014
Solved

R7500 Keep Dropping Connection

My R7500 keep dropping connection to internet on both wireless and wired device. The signal is always strong and showing connected but just can't get access to internet either apps or website. Need w...
Troubleshooting
  • Retired_Member's avatar
    Retired_Member
    Dec 25, 2014
    Hello,
    I have no problems in the 2.4 and 5 GHz band, the router is already two weeks without anny trubbels, I have the latest firmware installed steps:
    1. router to default settings
    2. FW installed (76)
    3. routern to default settings after upgrade
    4. router reset

    No problems with connection issue; stable:D
rmfpdx's avatar
rmfpdx
Aspirant
Nov 19, 2015

Life's too short to waste any more time on this nonsense. Nothing has made it better. Except that I have switched out to a new Apple Time Capsule Airport Extreme router and couldn't be happier. No more dropped wifi :) 

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Nov 22, 2015

Hi All,

 

Please send me a PM with your contact info.

  • Creakydoor's avatar
    Creakydoor
    Tutor
    Dec 01, 2015

    +1.   Running 1.0.0.94 firmware.  Have the same issue with both wired and wireless (2Ghz and 5Ghz).  Changed the MTU to 1400, but still seeing sporadic connection issues.

    • cowstian's avatar
      cowstian
      Aspirant
      Dec 01, 2015

      I have simmilar issues aswell. The Cabled connections seems to work fine and i do not loose the internet connection but all my Wifi units have intermittent connection. It is really ennoying. Sometimes i have to manually conntect them to the wifi again, turning off wifi and then back on. This was never a problem on my Apple Airport Extreme. Even with a range of different products from diffrent manufacturers in house.