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Forum Discussion
mahisamk
Oct 04, 2014Initiate
R7500 Keep Dropping Connection
My R7500 keep dropping connection to internet on both wireless and wired device. The signal is always strong and showing connected but just can't get access to internet either apps or website. Need w...
- Retired_MemberDec 25, 2014Hello,
I have no problems in the 2.4 and 5 GHz band, the router is already two weeks without anny trubbels, I have the latest firmware installed steps:
1. router to default settings
2. FW installed (76)
3. routern to default settings after upgrade
4. router reset
No problems with connection issue; stable:D
Creakydoor
Dec 08, 2015Tutor
Thanks for the comments. My comment about the prevalence of the issue is also reflected in the Comments on Amazon for the R7500, of which many reflect the same exact intermittent connection issue. Consider yourself lucky that you got a good one. :)
As for me, I've requested an RMA for it. I've already spent multiple hours troubleshooting and working around something that was working in the past and should "just work". So I will see if it's a hardware issue.
As for me, I've requested an RMA for it. I've already spent multiple hours troubleshooting and working around something that was working in the past and should "just work". So I will see if it's a hardware issue.
jon-
Dec 14, 2015Aspirant
Having done a second factory reset since .94 and the issue seeming even worse, I'm going to have to try to RMA.
Weirdly, my laptop running a 3x3 extreme intel wifi chipset is rock solid and my old phone was fine (oneplus one), but my playstations and nexus devices (6p, player and 9) drop a lot, as do things like printers.