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R7500 Keep Dropping Connection
My R7500 keep dropping connection to internet on both wireless and wired device. The signal is always strong and showing connected but just can't get access to internet either apps or website. Need w...
Hello,
I have no problems in the 2.4 and 5 GHz band, the router is already two weeks without anny trubbels, I have the latest firmware installed steps:
1. router to default settings
2. FW installed (76)
3. routern to default settings after upgrade
4. router reset
No problems with connection issue; stable:D
At this point, I am beginning to look for alternate uses for my R7500. It's wedge design could make for a great laptop stand.
Joking aside...has anyone tried shutting down the wireless radios completely and testing for stability of the wired network? I have a EX7000 as AP and really like the performance of the R7500 for basic NAS duties. I am going to try this setup (R7500 radios off) and report back to you all if network stability/crashes still occur. If you haven't heard from me in a few days, then my R7500 is still working without radios.
Keep you posted.
Good luck everyone, I know how frustrating this can be!
Update: Shutting off the wireless radios had no effect on the R7500 crash issue. The Router exhibited the same crash problem after roughly 8 hours of wired only use. Does this mean the router is defective/broken?
I am seeing the exact same issue with a brand new D7800. The wireless is fine, but at least once a day, sometimes two or three times the Internet will drop with both wireless channels still active and the router reboot is the only solution.
I am sending this back to Amazon without hesitation
Question regarding your setup...
Did you have a USB drive attached to your R7800?
I opted for the R8500 and thus far have been more than satisfied with its performance. I am not ready to go full out recommendation yet as I have only had it for two weeks. But after I get it through it's paces I will repost. Hopefully, we won't see a recurrence of the same issues the R7500 and R7800 have had.