NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mahisamk
Oct 04, 2014Initiate
R7500 Keep Dropping Connection
My R7500 keep dropping connection to internet on both wireless and wired device. The signal is always strong and showing connected but just can't get access to internet either apps or website. Need w...
- Retired_MemberDec 25, 2014Hello,
I have no problems in the 2.4 and 5 GHz band, the router is already two weeks without anny trubbels, I have the latest firmware installed steps:
1. router to default settings
2. FW installed (76)
3. routern to default settings after upgrade
4. router reset
No problems with connection issue; stable:D
CriticalmassZ1
Nov 17, 2014Aspirant
Same issue here. Loses internet access about every 12 hours. Interesting thing is, everything INSIDE the network functions normally. It just drops Internet connection. In order to fix it I have to reset the modem. I have downgraded the firmware (because it only just started happening), but the same issue continues.
Everything INSIDE the network continues to function, it is only the connection to the modem that gets dropped (and it's not the modem. a simple reset of the router works to resolve the issue for a day, then it needs to be done again)
Everything INSIDE the network continues to function, it is only the connection to the modem that gets dropped (and it's not the modem. a simple reset of the router works to resolve the issue for a day, then it needs to be done again)