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Forum Discussion

justinl's avatar
justinl
Guide
Jul 08, 2017
Solved

R7500 not assigning correct IP addresses to wireless clients after firmware upgrade

I just updated my Nighthawk X4 R7500 to the latest available firmware, V1.0.0.108, and wireless clients no longer receive the correct IP address assignments after they connect to the 5.0 GHz wireless...
Firmware
R7500
Troubleshooting
V1.0.0.108
  • justinl's avatar
    justinl
    Sep 09, 2017

    I just upgraded to the latest R7500 firmware, V1.0.0.110. This appears to have resolved the issue, although NETGEAR does not include this fix in the release notes for this firmware upgrade.

     

    If you were affected by this issue, I recommend you install V1.0.0.110. You may need to download the firmware update directly from NETGEAR's website; when I attempted to update the firmware through the router's interface, the firmware update page refreshed constantly and indefinitely, never finding the available update.

     

JamesGL's avatar
JamesGL
Master
Jul 12, 2017

Hi justinl,

 

Try to reset the router and reconfigure it. Check if still the same.

JamesGL's avatar
JamesGL
Master
Jul 17, 2017

Hi justinl,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.