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Forum Discussion
justinl
Jul 08, 2017Guide
R7500 not assigning correct IP addresses to wireless clients after firmware upgrade
I just updated my Nighthawk X4 R7500 to the latest available firmware, V1.0.0.108, and wireless clients no longer receive the correct IP address assignments after they connect to the 5.0 GHz wireless...
- Sep 09, 2017
I just upgraded to the latest R7500 firmware, V1.0.0.110. This appears to have resolved the issue, although NETGEAR does not include this fix in the release notes for this firmware upgrade.
If you were affected by this issue, I recommend you install V1.0.0.110. You may need to download the firmware update directly from NETGEAR's website; when I attempted to update the firmware through the router's interface, the firmware update page refreshed constantly and indefinitely, never finding the available update.
Feyroce
Jul 19, 2017Aspirant
Same issue on my side :-(
After resetting the router, it is sometimes working but just a few hours...
On my smartphone, after a reset I'm able to connect to the wlan but when I'm coming back home after my working day ... no way, I have to reset the router once again :-((
Feyroce
Jul 19, 2017Aspirant
By the way, I have already put a Netgear R6300 to the trash for the same reason and I think this one will soon follow the same route :-((
- JamesGLJul 20, 2017Master
Hi Feyroce,
How many devices are affected?
Is it on both 2.4Ghz or 5GHz?
Is wired connection working?
Do you have the latest firmware? If yes, was it working with the previous firmware?
- FeyroceJul 20, 2017Aspirant
Hi JamesGL,
Basically all wireless devices are affected, devices are first getting an IP address then I receive a message that internet connection is not available and finally the devices are disconnected.
Regards,
R.
- 1NicAug 04, 2017Aspirant
same issue hapens to me , only started with the latest firmware .
sometimes fixes with turing the device on and off. any alteration on router can also cause problems to come back