NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RoSche's avatar
RoSche
Aspirant
May 08, 2017
Solved

R7500: Sudden drop in 2.4 G download speed, upload is still good

Router serves both: 2.4 G and 5 G WIFI as AccessPoint. Firmware is latest.   Without any changes done to the setup 2.4 G network dropped from about 25G download speed to 0.1 while upload speed rema...
Troubleshooting
  • RoSche's avatar
    RoSche
    May 30, 2017

    I returned the R7500 a few days to my reseller and got a R7800 instead. Could not wait any longer since I got no fix for the problem.

    Everything works now as it should.

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 08, 2017

Try manual channel 1, 6 or 11.

Try WPA2 and AES only. 

Try different devices. 

 

  • RoSche's avatar
    RoSche
    Aspirant
    May 10, 2017

    Thanks.

     

    WPA2 and AES always was selected.

    I tried the channels you proposed, but nothing improved.

    Currently i left it at ch 11 (other APs under same SSID are at ch6 and ch1). Before all were set to automatic channel selection, but spacing between them was always good.

     

     

    I used 2 devices to check the speed (in addition to noting the slow speed in regular usage), both with three different software apps. Also verified at other access points that the readings make sense. Therefore I assume that there is no wrong analysis.