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Forum Discussion
drselz
Jan 17, 2017Aspirant
R7500 won't connect to computer ethernet port
Router lights are all white, but ethernet port on computer is yellow, so NO internet. Removing router, and directly cabling modem to computer through ethernet is fine. I have reset router multiple ti...
- Jan 24, 2017
Unfortunately, nothing seemed to correct the problem, so I purchased an R7800. It had trouble connecting also, and I had to reboot into safe mode to install it, and then upgrade the firmware. Since then, all seems to be working!
JamesGL
Jan 20, 2017NETGEAR Employee Retired
Hi drselz,
1. Try to use all the ports on your router.
2. Use a different computer.
3. Check the IP address of the computer when connected to the router.