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Forum Discussion
drselz
Jan 17, 2017Aspirant
R7500 won't connect to computer ethernet port
Router lights are all white, but ethernet port on computer is yellow, so NO internet. Removing router, and directly cabling modem to computer through ethernet is fine. I have reset router multiple ti...
- Jan 24, 2017
Unfortunately, nothing seemed to correct the problem, so I purchased an R7800. It had trouble connecting also, and I had to reboot into safe mode to install it, and then upgrade the firmware. Since then, all seems to be working!
JamesGL
Jan 23, 2017NETGEAR Employee Retired
Hi drselz,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
drselz
Jan 24, 2017Aspirant
Unfortunately, nothing seemed to correct the problem, so I purchased an R7800. It had trouble connecting also, and I had to reboot into safe mode to install it, and then upgrade the firmware. Since then, all seems to be working!