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R7500v2 Connection Dropping before and now Internet LED stays Amber
The issue first problem that apparently came up was the Internet LED went amber and stayed that way (I wasn't here when this happened a few weeks ago but this is what my father told me). I know this ...
I know this isn't a modem issue because when directly connected to my modem I get a connection with no issue.
As the saying goes it takes two to tango. It may well be a modem issue, or a combination.
The orange Internet light is a sign that the router is not negotiating a connection to your Internet service provider. This may be because the modem is getting in the way or is not properly set up to work with a router.
The first thing to do is to reboot the whole network.
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
In this way the modem and router will carry out the conversation it takes to configure the network, and the IP addresses, in the right way.
There is a manual for the R7500v2 somewhere at the end of this link:
>>>> Nighthawk R7500v2 | AC2350 Smart WiFi Router | NETGEAR Support <<<<
See page 16.
This is on the basis that your modem is properly configured and does not have its own router features. (Another reason why you can't make the bald statement that the modem has nothing to do with it.) If it does, then it will get in the way of the router.
If the restart thing does not work, tell us about your modem and perhaps someone will have more ideas.
When it comes to the wifi issues, did you factory reset the router after applying the latest firmware? See page 11 in the manual.
I know this isn't a modem issue because when directly connected to my modem I get a connection with no issue.
As the saying goes it takes two to tango. It may well be a modem issue, or a combination.
The orange Internet light is a sign that the router is not negotiating a connection to your Internet service provider. This may be because the modem is getting in the way or is not properly set up to work with a router.
The first thing to do is to reboot the whole network.
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
In this way the modem and router will carry out the conversation it takes to configure the network, and the IP addresses, in the right way.
There is a manual for the R7500v2 somewhere at the end of this link:
>>>> Nighthawk R7500v2 | AC2350 Smart WiFi Router | NETGEAR Support <<<<
See page 16.
This is on the basis that your modem is properly configured and does not have its own router features. (Another reason why you can't make the bald statement that the modem has nothing to do with it.) If it does, then it will get in the way of the router.
If the restart thing does not work, tell us about your modem and perhaps someone will have more ideas.
When it comes to the wifi issues, did you factory reset the router after applying the latest firmware? See page 11 in the manual.