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Forum Discussion
R7800 - Very slow download speeds
Having issues with much slower than expected download speeds. My internet service (Xfinity cable) is in theory 1.1 Gbps down. Hardwired devices are getting about 500 Mbps. Download speed on 5 ghz Wi-...
Thanks for your reply. Where would I find Armor, Smart Parental Controls, Circle, and QoS? IPv6 and Traffic Meter are off.
MIMO / Beamforming is enabled.
Speedtest with hardwired connection is getting to 500 mbps. Any ideas why the speedtest in the Nighthawk app is getting 500, but fast.com and ookla are showing much lower on wireless devices? Do you recommend using Smart Connect? It's currently disabled. I ran a channel scan on Mac Wireless Diagnostics and switched to the recommended channels on both wifi bands, but it didn't make a difference. Also noticed that the 'best channels' changed upon re-scanning after changing what channels I was on.
Armor, SPC/Circle are with in the NH mobile app, if you have those subscriptions.
QoS is on the routers web page. Check mark remove to disable this feature and apply.
Yes enable Smart connect.
Try using manual channels for 5Ghz, try channel 40 first, then check a higher channel, say 149?
You might give a factory reset and setup scratch a try as well.
Ooklas installable speed test app on the PC should have good results near 900Mpbs. Wireless maybe a slower however should seen more then that your getting currently. Speed test app on a wireless device will check speed between the device and router to the speed test point.
The curious thing is that the speed test on the Nighthawk app is showing speeds of 500 mbps, but third part speed tests are showing 25-50 mbps. This is on the same device, all on wireless connection.
That would be around what you should see for 5Ghz AC wireless. You'll not see much more then that on the down.
Wired ethernet, if you have 1Gb ISP services, you should seen around 900Mpbs or just over.