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Forum Discussion

fidelity's avatar
fidelity
Tutor
Mar 22, 2016
Solved

R7800 cannot change device priority

I have a new R7800 which I upgraded to the latest firmware (1.0.0.40) before configuring anything. I turned the Dynamic QoS on and allowed the automatic database update. However, the automatic device...
Troubleshooting
  • mediatrek's avatar
    mediatrek
    Mar 27, 2016

    I had this issue as well. I ended up doing a factory reset of the unit, then reconfiguring the settings the way I like all over again (really should never use a config backup file). I have not had the issue reappear again. The only thing I would also suggest is make sure you update the Dynamic QoS database, then reboot the router prior to configuring device QoS priorities the way you like.

     

garethr's avatar
garethr
Tutor
Mar 27, 2016
storm1985I think fidelity's point which mirrors my own experience is that manually setting the priority is not being persisted. So if I set a device as highest, apply and then go back into the screen for that device the priority has been reset to low or whatever the device's default was.
mediatrek's avatar
mediatrek
Virtuoso
Mar 27, 2016

I had this issue as well. I ended up doing a factory reset of the unit, then reconfiguring the settings the way I like all over again (really should never use a config backup file). I have not had the issue reappear again. The only thing I would also suggest is make sure you update the Dynamic QoS database, then reboot the router prior to configuring device QoS priorities the way you like.