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Forum Discussion
r7800 cannot connect
Hello I have bought a r7800 set up and turned on and I can't connect using said WiFi password. Did factory reset still can't connect. And sometimes power led goes solid orange
userlee1983 wrote:
Hello
I have bought a r7800 set up and turned on and I can't connect using said WiFi password.
Did factory reset still can't connect. And sometimes power led goes solid orange
Is your R7800 new or previously owned?
What is the brand name and model number of the upstream modem/ONT your R7800 is connected to?
- Second hand. Connected to a bt openreach ont. Not sure on model number
userlee1983 wrote:
Second hand. Connected to a bt openreach ont. Not sure on model numberNeed to make certain the firmware default reset was successful. Firmware default reset is a two handed operation. With the router powered on, you hold the device with one hand and use a toothpick to press and hold in the reset button on the back. Hold the button in until the LEDs start to blink, then release it. The router will then boot. The reset button is recessed inside the case. When the firmware default reset is successful, the router will broadcast Wi-Fi on the default SSIDs listed on the label. The default password is also listed on the label.
The model number of the ONT would be very helpful to determine if it is a terminal only or a combination device with a router and Wi-Fi. Does the ONT have more than one Ethernet output port?
- Yes ont as one port. I've tried factory reset with no luck.
SSID is showing on my laptop and phone but when entered password just constantly says connecting and doesn't connect at all
Tried ethernet to and the www.routerlogin.net doesn't work says not found
Tried the app but the same as above won't connect using given password
Even after factory reset