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lien's avatar
lien
Follower
Jul 02, 2017
Solved

R7800 can't connect to DVR/Cameras port forwarding

I installed the R7800 and have AT&T Uverse.  I can't seem to see my cameras when I try to log in through the app. I can see everything when I go to the ip address of the cameras so I am thinking my ...
  • TheEther's avatar
    Jul 02, 2017

    You have double NAT.  In order for port forwarding on the R7800 to work, you need to enable IP Passthrough or DMZ Plus (they're the same feature, only different names) on the UVerse gateway.  Point the feature at the MAC address of your R7800, then reboot the gateway.