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Forum Discussion
R7800 Connected Device List
I've been using my R7800 for about 7 months. It was easy to set up and everything works as I would expect. Detected internet speed is 108 meg which is as it should be. My issue is with the listing o...
JRKei wrote:
My issue is with the listing of attached devices. Recently I decided to set up the router with the names of all connected devices. I have 30 connected devices continuously and at times 41 are active and all work well.
The whole area of identifying attached devices is fraught. It is flaky to say the least, which is why it makes regular appearances here.
One problem is that Netgear's own KnowledgeBase isn't reliable:
How do I view the devices on my network from my Nighthawk router? | Answer | NETGEAR Support
Different routers seem to have different behaviour.
And "Access Control" and "Attached Devices" are different. Access Control remembers devices that are no longer connected.
The naming thing is one area where there are known problems. People try to name things in the browser graphical user interface (GUI) and it doesn't stick. In my case, I use the Netgear desktop genie, which seems to work.
Netgear is trying to kill this useful utility, but for the time being you can find it here:
genie | Product | Support | NETGEAR
Be warned that the genie installation file is wrapped up in a RAR archive that you have to decompress.
I also find that the Nighthawk app and the GUI don't always work in the same way.
When it comes to Mac addresses, you can track then down with the Mac address lookup.
MAC Address Lookup - MAC Lookup Online
Thank you for the reply. I used the MAC lookup sites as well as just submitting the OUI information in another database. The result was the MAC and OUI were not in any database. Apparently this is caused for two reasons. #1. The manufacturer chose to not register. #2. The manufacturer IS registered, but makes their own MAC which may not conform to IEEE or anyone but themselves. All of my known 41 devices are accounted for except for the two missing from the list. Both of them are TPLink and entering their MAC addresses in the MAC lookup sites results in positive identification.
As for the two missing devices your description of Netgear being woefully caviler about their software/firmware I'm guessing that these two seperate, but related issues will remain unresolved. Perhaps when another firmware upgrade comes down the pike I can expect (ha ha) improvements.
JRKei wrote:
Apparently this is caused for two reasons. #1. The manufacturer chose to not register. #2. The manufacturer IS registered, but makes their own MAC which may not conform to IEEE or anyone but themselves.
There is a third possible reason. Apple, Samsung and Microsoft have taken to using what they consider to be an extra security measure by assigning random mac addresses to things.
Here's a local note on what can happen in mobile phones:
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
I have no idea how these randomised addresses would play on the lookup sites.
Perhaps when another firmware upgrade comes down the pike I can expect (ha ha) improvements.
The R7800 does get firmware updates, but nothing of much substance, mostly security. This is an excellent but ageing (2017) router.
I have no idea how my R7800 handles attached devices. It isn't something that worries me. I use the desktop genie to keep track of, and access, devices on my small network.