All of a sudden, when trying to login to my R7800 console (http://192.168.1.1) I am getting an access denied (see attached). Thinking it was the result of some firmware update I entered serial # as prompted, re-entered questions and then clicked Login to login. No luck. It repeated the same problem. I then reset the router and, again, no luck same problem. How do I overcome this nuisance? I did nothing to cause the problem and continue to suspect whatever latest firmware was updated as the culprit.

duckware You hit the nail on the head --- thank you! FF works fine. I am on Chrome 77, but hesitate to use Google Canary for a variety of reasons. I guess I'll just have to report this to Google on Chrome 77 and hold my breath they will fix it.

R7800 Console access denied | NETGEAR Communities

3 Replies

haikuman
Aspirant
Sep 11, 2019
I also notice that when I click Cancel in the attached screenshot, it refreshes the screen as if I was trying to access again. Isn't the point of cancel to go somewhere else? I am now more suspicious than before that some firmware update has mucked my ability to login in to console.

I am hopeful that someone in Netgear or an advanced Netgear user can help me through what is now becoming a terrible problem!
- duckware
  Prodigy
  Sep 11, 2019
  Using Chrome 77? Try another web browser or try Chrome Canary.
  
  Not sure if the bug is Netgear or Chrome -- but something is preventing username/password popup from being displayed properly.
  - haikuman
    Aspirant
    Sep 11, 2019
    duckware You hit the nail on the head --- thank you! FF works fine. I am on Chrome 77, but hesitate to use Google Canary for a variety of reasons. I guess I'll just have to report this to Google on Chrome 77 and hold my breath they will fix it.

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R7800 Console access denied