NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cjs14
Mar 31, 2022Star
R7800 defaults after power outage
Had an issue a few months back (kudos to plemans and michaelkenward for their assistance!!!) where CM1000 and R7800 needed reboot daily due to poor cable wiring. Got that corrected with new ISP run f...
plemans
Mar 31, 2022Guru - Experienced User
something might have gotten corrupt in the firmware.
I'd try reinstalling the firmware, then do a factory reset and clean install (in case its something in the settings/backup settings corrupt)
- cjs14Apr 01, 2022Star
Thanks, I'll give that a try this weekend. Thanks again for the help with the connectivity issue, signal was stable after ISP replaced the cable from the street but was still too hot, adding a 12db pad seems to have solved the problem.
- cjs14Apr 22, 2022Star
So I tried your suggestion, reinstalled firmware, then reset (not sure what you mean by clean install, software for remote access?).
Same issue, unplug power for a minute, restart, login and up pops as if booting for the first time, step through assign admin PW, secret questions, etc.
Very frustrating if I'm not home and able to reset for family. Appreciate any other suggestions.
Thanks!