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R7800 drops internet connection on ethernet cabled connection (not on wifi)
I've been experiencing this problem for several months now and it is most annoying. Every day at the exact same time (17h27 and 20h34 and some days also at 13h45), the router R7800 drops the interne...
Hi Filip_Serlet.
I had a similar problem with my R7800 in January.
Like you, I am not using my R7800 in the usual router mode. I have mine set up as a wireless bridge, not as an access point. Every few days all the wired Ethernet devices connected to the R7800 would report that they no longer had a network connection. However, the 5GHz wifi link from the R7800 to the modem/router would always remain up when this happened and I could still connect to the R7800's admin web interface across the LAN. The only way I could get the disconnected wired devices back on the network was to power cycle the R7800.
My problems started immediately after I updated to firmware 1.0.2.68. A factory reset can sometimes fix problems after a firmware update but it didn't fix this. Eventually I gave up and reverted to firmware 1.0.2.62 and everything has been fine again since then.
It's been a couple of weeks since your previous post. Have you found a way to make 1.0.2.68 work reliably in AP mode with wired connections?
It is a good suggestion to see if the issue occurs when I connect a pc wired to the modem/router from my ISP.
Yesterday however, the issue miraculously did not occur at all (or at least not during the time the pc was being used).
At the next occurence, I will test as you suggest, wiring the ethernet cable of the pc to the modem/router of my ISP.
Hi again.
Since your last suggestion, there were no new occurrences of the internet being blocked on the wired connections to the Netgear R7800. Hooray! It remains a mystery why this suddenly stopped.
The only thing that I know of happening at the same time is that I also stopped using Internet Explorer and changed to Microsoft Edge as webbrowser. Maybe there was some abuse of the Netgear Router through a security flaw of Internet Explorer (although latest version and up-to-date)?
Thanks again for your valuable suggestions.