NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
thompsondc
Mar 27, 2021Tutor
R7800 firmware not available
Received an email that a security update for firmware was available, but both the app and local ip-based admin screen say no update available
thompsondc
Mar 28, 2021Tutor
You don't need to see the email, as the entire point is that better is emailing customers with registered devices, but not updating their applications and advertising the firmware update to devices properly.
1.0.2.82 is available https://www.netgear.com/support/download/
My r7800 says no update available, yet is on 1.0.2.80.
1.0.2.82 is available https://www.netgear.com/support/download/
My r7800 says no update available, yet is on 1.0.2.80.
thompsondc
Mar 29, 2021Tutor
And, now it's finally showing up, after 2 days.
- michaelkenwardMar 29, 2021Guru - Experienced User
thompsondc wrote:
And, now it's finally showing up, after 2 days.Netgear rolled these things out in a particular order.
First they go on to the support section for a device. Then, a bit later, they go on to the update server that feeds the automated process.
But, get this, it has been known to happen the other way round.
Maybe they just want to keep us on our toes.
- michaelkenwardMar 29, 2021Guru - Experienced User
Is it just me or have they broken the link to the release notes?
They are in the zip file:
Note that starting with this firmware release (V1.0.2.82), the following features are no longer supported: ReadySHARE Vault, OpenDNS (Live Parental Controls), remote GUI access, and WPS PIN function. If you want to continue using these features, do not update the firmware.
New Features and Enhancements:
- Supports secure HTTP protocol for the router web interface.
- Removes the following features: ReadySHARE Vault, OpenDNS (Live parental controls), remote GUI access, and WPS PIN function.
Security Fixes:
- Fixes security issues.
- thompsondcMar 29, 2021Tutor
As someone who publishes web-based communications for a living; I can tell you that pushing out an information campaign before the product/service is actually available through normal channels: big "no no".
It hits the fan when we're 5 minutes early. They were days early... No excuse.
- labattMar 29, 2021Mentor
thompsondc wrote:As someone who publishes web-based communications for a living; I can tell you that pushing out an information campaign before the product/service is actually available through normal channels: big "no no".
It hits the fan when we're 5 minutes early. They were days early... No excuse.
Keep in mind you are talking about Netgear. The folks that have lost their way. Used to be my goto, but no more.