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Forum Discussion
kwahaes
Jul 11, 2021Aspirant
R7800 no internet after power outage
I have been experiencing some issues with my R7800 for a while now. If the power goes out for any duration, my router and cable modem both come back up, but my router never recovers the internet con...
FURRYe38
Sep 16, 2021Guru - Experienced User
Resets can help sometimes. I reset mine always after new FW updates come out and setup from scratch. With all the various FW updates and odd problems seen in each version, setting up from scratch helps keep problem down to minimal from long time use of this router and others.
You might give Voxels FW a try, haven't seen any big issues with his FW and users enjoy his stuff.
That model Arris modem is getting a bit old and personaly felt was never a great modem. The Touchstone line of modems were always problematic with external routers. Once Arris bought up Motorolas modem division about 10 years ago, there modems go better. Then Motorola started mfrg there own again as they always had pretty good working modems back in the day.
I'll see what happens with mine. I'll emulate a brown out and see what happens.
FURRYe38
Sep 16, 2021Guru - Experienced User
Ok emulated a brown out with just the router and it came back on line.
Then emulated a brown out with both ISP Modem and router at the same time then back ON after 30 seconds. The route came back online fine and allowed me to type and post this: