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Forum Discussion
Cozd
Jan 28, 2021Tutor
r7800 recently started giving 403 error for google/search and most netgear/support sites
i get 403 errors when trying to use google/search and when trying to netgear support sites. I do not get these errors when going straight through the modem or when I use mobile data on my phone. It i...
- Jan 29, 2021
do you have a screen snip of the internet setup page?
Have you tried a factory reset and reinstall?
Cozd
Jan 28, 2021Tutor
motorola sb6121 modem - Problem does not exist when connected straight to modem
Router Firmware Version V1.0.2.80
Noticed this a couple of days ago but it was using wifi on my phone and didnt really chase it. Just started chasing it today.
plemans
Jan 28, 2021Guru - Experienced User
try using a different dns provider.
Try googles at 8.8.8.8 or 8.8.4.4
or cloudfare at 1.1.1.1
- CozdJan 28, 2021Tutor
Thanks for the answer. i hadnt tried that. It is not working so far but i might be missing something
- CozdJan 29, 2021TutorDoesn't seem to make a difference what dns I am using. Not sure what is going on.
- plemansJan 29, 2021Guru - Experienced User
do you have a screen snip of the internet setup page?
Have you tried a factory reset and reinstall?
- CozdJan 29, 2021TutorI have did a factory reset. I rolled back the firmware. No improvement. I updated the firmware to current. Some sites worked and today I got a too much traffic from you isp once but never again. It seems to be working now. I have no idea why. I will continue to troubleshoot. Thank you for your help. I will open another thread if I see different errors again. For now I will assume your suggestions solved my issue.