NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7800 Router Access Control Enabled Causes Phone Blocked from Wifi
Enabling Access Control actually disabling my Samsung phone from accessing the Wifi. I am forced to turn Access Control off right now in order to use the house Wifi. This was NOT a problem before. Ju...
Okay, Here is the solutions summary:
1. I did a factory reset first, then enabling Access Control, my phone no longer was blocked at this point. Whoohoo! But, I still could not find my phone MAC listed in the ADMIN access control panel. Here is why in #2.
2. The reason is that after some phone software updates, the Phone MAC mode was being switched to Randomized MAC, which changes at times. Thus, after enabling Netgear Access Control, block all new devices, my phone has the random MAC is being treated as a New device, which is blocked per design. ;-).
Thanks, plemans !
anytime theres an issue after a firmware upgrade, one of the first things recommended is a factory reset and then new setup (not from a backup). Have you tried that?
Thanks for your suggestion. The issue has been there Before the upgrade. I did an upgrade out of curiocity if it can fix the issue. But it did not. Will try factory reset when I get a chance.
Okay, Here is the solutions summary:
1. I did a factory reset first, then enabling Access Control, my phone no longer was blocked at this point. Whoohoo! But, I still could not find my phone MAC listed in the ADMIN access control panel. Here is why in #2.
2. The reason is that after some phone software updates, the Phone MAC mode was being switched to Randomized MAC, which changes at times. Thus, after enabling Netgear Access Control, block all new devices, my phone has the random MAC is being treated as a New device, which is blocked per design. ;-).
Thanks, plemans !
FYI:
If at most cases, while at home, WiFi Private Address can be disabled. Enabled it if you travel lots.
