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Forum Discussion
R7800 Speed degrades over a day
Hello everyone. Here's my issue: I bought my R7800 about a year ago, when I saw that they were running fiber in our neighborhood. At that time we had 6Mb DSL and typically got 5Mb at best. As my old ...
Just off topic. What kind of fiber do you have? I have AT&T fiber gigabit and with Modem BGW320-505 in IP passthrough with the R7800 and i’m only getting 700+ down and 150+up. I disable everything i could in R7800 but won’t get the gigabit speed. Do you have any settings that might help me? TIA
My fiber connection is through the local fiber provider - MidSouth Fiber. The modem is a Calix Gigapoint 803G and is just a modem, so I can't do a connect through the modem alone. If I reboot my router, and run speedtest from any of our three PC's, I typically get about 950Mb down, and 980Mb upstream. My problem is that with every other device off of the network but one, after browsing for about 30 minutes the speed drops off to around 670Mb down and 70Mb upstream. The speed doesn't get any worse than that.
I've tried everything except a 30/30/30 reboot and as soon as I get a chance - because that will mean setting everything back up from scratch, I'm going to try that. I'm on the latest firmware which I upgraded to without doing the 30/30/30 bit. Arrgh. When we had 6Mb DSL I never saw a problem like this.
So I really don't have any suggestions for you, other than making sure you have the latest firmware, and then doing the full reboot, though you said you were going through your provider's modem/router as a test, which I would assume you have in bridge mode in order to use the Netgear router. If you can't get full speed with the provider's setup, I would get them to make it work at full speed with that alone before getting your own router involved. You need to know that part is working as it should before injecting another piece of hardware into the mix.
I posted here hoping for some help, but so far no one from the Community or Netgear has replied so I guess no one has any suggestions about why a gigabit router which is great in every other way, won't provide full gigabit service. Maybe I should have gone with the router the provider wanted us to use (something called a Gigaspire) but with a router that was a few months old I felt that was silly and I didn't want to pay the monthly fee for their router.
I have been using Netgear products for a good twenty years with good results, but in this instance I'm rather stumped.