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Forum Discussion

DANNG's avatar
DANNG
Aspirant
Dec 05, 2021

R7800 VPN service broken by Firmware V1.0.2.86

The latest Router Firmware Version V1.0.2.86 for the R7800 causes the VPN service to stop working. Creating a new OpenVPN profile doesnt solve the problem. Please advise.  
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 05, 2021

Did you factory reset the router after the new FW was installed and then setup from scratch? 

DANNG's avatar
DANNG
Aspirant
Dec 05, 2021

Hello.

No, I did not Factory reset. I went through all other settings to verify nothing else was changed. Only the router MAC address setting was changed by the update.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 05, 2021

    A reset maybe needed.