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R7800 wifi is working but not wired connections
Can 't fined help. Anyone here?
Hi Darren. Sorry for the delay in answering your reply. Now that I have a keyboard to type on, I can answer you. I only had my Fire tablet to use yesterday so managed to ask my short question.
I truns out that the problem was a downstream 4 port switch that was causing the router's 4 ports to lose IP service. I started unplugging the others computers and as soon as the other switch was unplugged, everything worked. I then cut the power to the switch for 10 minutes, powered up, then replugged the downstream equipment one by one and everything is back to normal.
Cox has been doing some upgrades to their network and asked customers to reboot their networks a few times over the last few weeks. I was unsure if they were the problem or if it was our network.
Again thanks for your help in trying to figure out my problem.
1. Connect your computer to Lan port 2.
2. Check if Lan port 2 lights up.
3. If it is, check its IP address. Open command prompt and type in ipconfig.
4. Hit enter and look for IPv4 Address for Ethernet Adapter Local Area Connection. Usually the router would give out 192.168.1.x IP address.
5. If the IP address is a valid one, try to ping a website. Go back to Command prompt and type in ping yahoo.com.
6. If you're getting replies then you're connected to the Internet.
7. Open a browser and try access any website.
Jose, please see my reply to Darren. Thank you.