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Forum Discussion
Solved
R7800
Hi Since updating my firmware to V1.0.2.78 for my Nighthawk(R) X4S R7800 My internet connection have slowed down , stop working and on and off Called spectrum internet , hard reset both modem and...
Most stable R7800 is the .68 firmware. Get it from here https://www.netgear.com/support/product/R7800.aspx (click on the + sign lower left)
geno1329 wrote:
Factory reset the router again , got spectrum to replace my modem with a new one and still the problem there.
What is that modem?
V1.0.2.78 has been fine here.
After they replaced the modem, did you go through the recommended reboot process?
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.
The modem is Hitron E31N2V1
and yes i did all that . i even went to the spectrum website to resend the signal and reset the modem
geno1329 wrote:
The modem is Hitron E31N2V1
and yes i did all that . i even went to the spectrum website to resend the signal and reset the modem
OK. Straightforward modem with nothing routery to complicate matters. Unless the ISP has specified a particular customised version.
im gonna update this after the tech guy from spectrum. For now im using version firmware 68 as above person suggested.