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Forum Discussion
CazHux
Jan 18, 2022Follower
R7800
Hi I used this a few years ago in italy and now want to set it up in the uk. I’ve tried with the nighthawk app and I’m obviously doing something wrong. I get the message can’t connect to the network a...
plemans
Jan 18, 2022Guru - Experienced User
There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.
I'd also start with a factory reset on the router.
Push and hold reset for 7-15 seconds while powered on.
then follow the install guide.