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R7900 Dead?
My R7900 has abruptly stopped working. I experienced no intermittent crashing like I've seen in other threads nor have I made any changes to its configuration in over a year. I cannot remember if I...
I finally contacted customer support and walked through everything, and final conclusion was the deivce is bricked. SO FRUSTRATING! Router was 14 months old, so just out of warranty. They said there was nothing they could do in terms of replacement or, and didn't even offer me discount on a new device. So I bit the bullet and just got a Google wifi mesh system, I've been much happier with that so far. I'll never be buying or recomending NetGear again.
> Power supply is reading pretty steady around 19.08 volts
Did you measure that while it was powering the router, or in a
no-load condition (which could be misleading)? Substituting a
known-good power supply would be another more reliable test.
I finally contacted customer support and walked through everything, and final conclusion was the deivce is bricked. SO FRUSTRATING! Router was 14 months old, so just out of warranty. They said there was nothing they could do in terms of replacement or, and didn't even offer me discount on a new device. So I bit the bullet and just got a Google wifi mesh system, I've been much happier with that so far. I'll never be buying or recomending NetGear again.
Welcome to the don't buy or recommend Netgear routers club. I am a member as well.
