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Forum Discussion
eggt4rt
Aug 31, 2026Aspirant
R7900P - Unable to access admin page after firmware update
Hi all! Happened a while ago. Last I recall, I updated to the latest firmware and can no longer access the admin page via the app or routerlogin.net. I get a connection timeout from the webpage ...
eggt4rt
Sep 03, 2026Aspirant
It is currently connected to a BGW320-500 in bridge mode. I don't have any issues connecting to anything online so not sure if it is double NAT. I could try to disconnect it from the modem/router to see if that changes anything.
FURRYe38
Sep 04, 2026Guru - Experienced User
Try disconnecting it from the ISP modem. Use the IP address for the gateway seen by your ethernet connected PC to the R7900 in a web browser.
If this fails, you'll need to factory reset the router and setup from scratch. I would do this disconnected from the ISP modem first, then after it's setup, reconnected it to the ISP modem.