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R7900P - Upgraded Internet Package - Wifi Barely Improved or Same
Hi, I have scoured the net trying to find a solution, but there seems to be no common solution. I upgraded my speed from 100/5 Mbps to now 400/10 Mbps. Did this yesterday. For a while my spee...
so your wired device is getting full speed.
you didn't list much specs for the testing devices.
What actual phone is it?
What wireless chip is in the laptops you're testing in? (a 1x1 wireless card will perform at half the speed a 2x2 will)
If you're going to try a different firmware, the one I'd recommend for that router would be 1.4.1.42
Its the version prior to netgear armor.
Hi Plemans,
Here's the info and thanks.
What actual modem do you have?
(Modem is Arris SB6183
https://www.surfboard.com/products/cable-modems/sb6183/ )
(Router is Netgear Nighthawk R7900P
https://www.netgear.com/support/product/R7900P.aspx )
What firmware version are you on?
(Netgear Firmware Version
V1.4.1.68_1.3.28 )
Try this.
Factory reset the router 1 more time. During the reinstall, leave everything at the defaults.
(Done. Tried two ways this time. 1 time with usual hard reset and also 1 time with the 30-30-30 method of hard reset.... But ended up with about the same results below... Did not adjust any settings from the defaults)
Once installed, test the hardwired speeds and then the 5ghz speeds.
(Hard wired speed is roughly 460 Mbps.
5Ghz_1 hit about 136 Mbps.
5Ghz_2 hit around 137 Mbps. So the 5ghz are roughly the same).
Here's the info and thanks.
What actual modem do you have?
(Modem is Arris SB6183
https://www.surfboard.com/products/cable-modems/sb6183/ )
(Router is Netgear Nighthawk R7900P
https://www.netgear.com/support/product/R7900P.aspx )
What firmware version are you on?
(Netgear Firmware Version
V1.4.1.68_1.3.28 )
Try this.
Factory reset the router 1 more time. During the reinstall, leave everything at the defaults.
(Done. Tried two ways this time. 1 time with usual hard reset and also 1 time with the 30-30-30 method of hard reset.... But ended up with about the same results below... Did not adjust any settings from the defaults)
Once installed, test the hardwired speeds and then the 5ghz speeds.
(Hard wired speed is roughly 460 Mbps.
5Ghz_1 hit about 136 Mbps.
5Ghz_2 hit around 137 Mbps. So the 5ghz are roughly the same).
so your wired device is getting full speed.
you didn't list much specs for the testing devices.
What actual phone is it?
What wireless chip is in the laptops you're testing in? (a 1x1 wireless card will perform at half the speed a 2x2 will)
If you're going to try a different firmware, the one I'd recommend for that router would be 1.4.1.42
Its the version prior to netgear armor.
- so your wired device is getting full speed.
(Correct)
you didn't list much specs for the testing devices.
(Good point. Something I totally didn't consider)
What actual phone is it?
(Moto G7 Power
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/137728 )
What wireless chip is in the laptops you're testing in? (a 1x1 wireless card will perform at half the speed a 2x2 will)
(The Surface Pro 2 has a Marvel 350N. I'm speculating that 350 means the max speed is 350... theoretical. I can't find any good info on the chipset on web searches. The manufacturer also has no info on it.
The Moto G7 Power cell phone link above shows the phone has a Snapdragon 632 chipset... From reading the below link I learned that the chip also does the WiFi.
https://www.qualcomm.com/products/snapdragon-632-mobile-platform
The below has the specs on the WiFi.
https://en.wikichip.org/wiki/qualcomm/snapdragon_600/632#Connectivity
WiFi
Integrated 802.11ac 2 x 2 with MU-MIMO
Peak Speed: 364 Mbps)
If you're going to try a different firmware, the one I'd recommend for that router would be 1.4.1.42
(Tried it per your recommendation, also with hard reset and no config tweaks, and no luck so I reflashed to the newest firmware).
Its the version prior to netgear armor.Not sure whats causing the wireless slow down. That router is capable of quite a bit more provided the devices can (from the sounds of it they should)
any chance you have an old gigabit router sitting around?
You could try connecting that router to the modem and putting the r7900P in access point mode and testing it
- Thank you so much. You got me thinking about chipsets of the devices I was using for testing. The 2 laptops are from around 2014. The Moto G Power phone is from around 2 or 3 years ago. My wife's phone is a newer and more capable Google Pixel 3A. Just finished trying my wife's phone and she's getting about 350 Mbps, which is what I would think the other devices should be getting.
My Nintendo Switch is getting some slow speed in the dock that is next to the router (around 50 Mbps). The 2 laptops and my Moto G Power are getting around 100-150 Mbps. So now I'm suspecting there is something not playing nice between some of the chipsets and the router.
I am not sure if there is a router setting that can be tweaked as a workaround (so I should keep trying the Router) or if each device needs some odd config tweaks since each has chipsets capable of far more speed than they're receiving (meaning I should be tackling device drivers or registry settings .... though there are no newer drivers for either laptop I'm using ... and the cell phones don't usually have wifi related updates ... though I'm not sure if there are any android config settings that can unlock or enable something that is for some reason off ... And about the Nintendo Switch that's a big I don't know haha).
If there's nothing left to try on the router configuration side then I guess this is for the most part resolved ... with an asterisk about possible router compatibility with specific chipsets.
I might have an old router laying around that I'd have to find, to try out, and might give that a try for the sake of just trying to see if the same result with the speeds on the devices. Off the top of my head I'm not sure of that router limitations on speed since it's older but is worth a try if it's above 400 Mbps.