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sammydagonz's avatar
sammydagonz
Aspirant
Jul 13, 2018
Solved

R7900P Can not connect to server

Out of no where, my devices can connect to the router via WiFi but can’t connect to the internet. I even tried connecting my laptop to the router via Ethernet with the laptop able to connect to the router but no internet. All of the LED’s are lit up. I’ve tried rebooting through the genie app and unplugging the router to reinstall. No luck.
  • "unplugging the router to reinstall" -- what does that even mean? you can't reinstall things by unlugging any router. Do a factory reset at the back of the router, push in the reset whole for like 10-15 seconds then set router up again

2 Replies

  • "unplugging the router to reinstall" -- what does that even mean? you can't reinstall things by unlugging any router. Do a factory reset at the back of the router, push in the reset whole for like 10-15 seconds then set router up again

    • sammydagonz's avatar
      sammydagonz
      Aspirant
      Thank you. The reset button worked. It was more so the process of the reinstall being completed so that the netgear network connected.