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Forum Discussion
BeaMeUp
Mar 14, 2020Guide
R7900P Firmware update failed
I received an email today with a security update notice for my Nighthawk. So I logged into the router and did the check for update, if found one, so I applied it. I failed part way through, somethi...
- Mar 15, 2020
Good write up on debricking a router using a MAC. Have used it. Follow instructions and should work. This will work with most Netgear routers.
nnn2020
Mar 17, 2020Initiate
Got a email on 03/15/2020 from Netgear stating Firmware v14.4.1.42 is available. Tried to update using the APP and it gave a error 3 times. Tried reseting the power on the router and tried agin a few times between one of the attempts Router name as it shows on devices changed.
Initailly thought it is a neighbors WiFi then i recognized the serial number.
1. Is it normal for the Router to change the name during a software update ( Ex. Initially Netgear20 after update Changed to Netgear )
2. Is it common to loose security settings during update . It came back as a open ( unlocked Wifi ) not requiring a password.
3. Is there a risk that i downloaded a malicios or compromised software update.
Please advise. Thanks.
- DarrenMMar 19, 2020Sr. NETGEAR Moderator
When you reset the router you ended up factory resetting it back to defaults that is why all the info changed.
DarrenM