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Forum Discussion
BeaMeUp
Mar 14, 2020Guide
R7900P Firmware update failed
I received an email today with a security update notice for my Nighthawk. So I logged into the router and did the check for update, if found one, so I applied it. I failed part way through, somethi...
- Mar 15, 2020
Good write up on debricking a router using a MAC. Have used it. Follow instructions and should work. This will work with most Netgear routers.
nnn2020
Mar 17, 2020Initiate
Got a email on 03/15/2020 from Netgear stating Firmware v14.4.1.42 is available. Tried to update using the APP and it gave a error 3 times. Tried reseting the power on the router and tried agin a few times between one of the attempts Router name as it shows on devices changed.
Initailly thought it is a neighbors WiFi then i recognized the serial number.
1. Is it normal for the Router to change the name during a software update ( Ex. Initially Netgear20 after update Changed to Netgear )
2. Is it common to loose security settings during update . It came back as a open ( unlocked Wifi ) not requiring a password.
3. Is there a risk that i downloaded a malicios or compromised software update.
Please advise. Thanks.
DarrenM
Mar 19, 2020Sr. NETGEAR Moderator
When you reset the router you ended up factory resetting it back to defaults that is why all the info changed.
DarrenM